Solgy Stores Privacy Policy

At Solgy Stores ("we", "us", "our"), we are fully committed to protecting your privacy and personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation 2019 (NDPR), and other applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, create an account, or place an order.

1. Personal Data We Collect

Provided by You:

Full name
Phone number
Email address
Delivery address (street, city, state, landmark)

Payment Information: Processed securely via third-party payment gateway (Paystack). We do NOT store your full card details.

Automatically Collected:

IP address
Browser and device information
Cookies and similar technologies (see our Cookie Policy)

2. How We Use Your Personal Data

✓ Process and fulfill your orders
✓ Coordinate delivery with logistics partners
✓ Send order updates via email
✓ Respond to customer support inquiries
✓ Improve our website and services
✓ Prevent fraud and unauthorized transactions
✓ Comply with legal and regulatory requirements

Legal Basis for Processing (NDPA Compliance)

We process your personal data based on:

Contract: To fulfill your order (delivery requires your name, phone, address)
Legitimate Interest: Fraud prevention, site improvement, customer communication
Legal Obligation: Tax records, anti-money laundering compliance
Consent: Optional marketing messages (you can withdraw anytime)

3. Who We Share Your Data With

Delivery & Transport Partners: Verified local delivery riders within Ilorin and registered transport terminal operators serving our selected delivery cities. Only necessary delivery details such as your name, phone number, and delivery or pickup location are shared strictly for order fulfillment.

Payment Processor: Paystack — secure, encrypted, and PCI-DSS compliant payment processing.

Hosting: We use trusted third-party service providers to host and maintain our website. These providers may process technical information necessary to deliver, secure, and support our services.

We do not sell, rent, or trade your personal information to third parties.

4. How Long We Keep Your Data

Order data: Kept for 6 years (required by Nigerian tax law)
Account data: Until you request deletion
Cookies: As stated in our Cookie Policy

5. Data Security

We use industry-standard protections including SSL encryption, secure servers and access controls. While no system is 100% secure, we take all reasonable steps to protect your information.

Your Rights Under Nigerian Law

✓Access your personal data

✓Correct inaccurate data

✓Request deletion (right to be forgotten)

✓Object to processing

✓Withdraw consent at any time

✓Lodge a complaint with NDPC

Children’s Privacy

Our services are not directed to persons under 18. We do not knowingly collect data from children.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

WhatsApp: +2348101418768
Email: info@solgystores.com.ng

Thank you for trusting Solgy Stores with your personal information. We are committed to earning and keeping that trust every day.

Solgy